Shipping & Handling Policy
Last Updated: [10/20/24]
At Awamerk.com, we aim to provide prompt and reliable shipping for all of our customers. Below is an outline of our shipping policies and procedures.
1. Shipping Locations
We currently ship to addresses within the United States. At this time, we do not offer international shipping.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping (2-5 Business Days): Our standard shipping option delivers orders within 2 to 5 business days, depending on your location. Delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.
- Expedited Shipping (1-3 Business Days): If you need your order sooner, we offer expedited shipping for an additional fee. Delivery times are typically within 1 to 3 business days.
3. Order Processing
Orders are typically processed and shipped within 1-2 business days after they are placed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method selected, and delivery destination. The total shipping cost will be displayed at checkout.
5. Delayed or Lost Shipments
While we strive to ensure timely delivery, there may be delays beyond our control due to carrier issues, weather conditions, or other factors. If your shipment is delayed or lost, please contact our customer support team at [Insert Contact Information], and we will assist you in resolving the issue.
6. Damaged Shipments
If your order arrives damaged, please retain all packaging materials and contact us within 48 hours of receiving the item. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as needed.
7. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number that allows you to monitor the status of your delivery. You can track your order by visiting the carrier’s website and entering the provided tracking number.
8. Shipping Restrictions
Certain products may have shipping restrictions due to local laws or regulations. If your order contains restricted items, we will notify you and assist in finding an alternative solution.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: [
aw*****@gm***.com
]
Phone: [800 724 4234]